Bulldog Hire, Rhyl

Frequently Asked Questions

Q. How safe are the bouncy castles

A. At Bulldog all the inflatables are manufactured to British Safety Standard BSEN14960-2014 and are rigorously tested and inspected by a fully certified RPII Inspector. Every inflatable has a risk assessment and a dynamic risk assessment is carried out on every delivery and set up. In addition all electrical equipment is inspected and PAT tested.

Q. Do you have insurance

A. Yes we have comprehensive Public Liability Insurance for £ 5,000,000 and additional cover for licence premises. To see a copy of our insurance please contact us

Q. Can I have an inflatable delivered to any venue?

A. You can have an inflatable delivered to any venue, however please check our Local Venues in the top tabs as it tells you which inflatables will fit in each venue i.e Wellington Rd, Community Centre, Rhyl, and Fford las community centre have low ceilings and will only take the new 10' X 10' ECO bouncy castle with Velcro panels on the front pillarsthere is lots of choice from Peppa and Mickey to superheroes and frozen. or the minions bouncy castle

Q. I have a venue booked in a community centre for specific amount of time can you deliver and collect the inflatable at the times we need?

A. Yes no problem just let us know your times for set up and collection and we will arrange delivery to suit the hours you have booked the venue for.

Q. How much is it to hire a bouncy castle?

A. It will all depend on the type and size of the castle and the area you require the castle to be delivered. However Safety Mats and Electric Blowers are included in the price.

Q. Do we have to pay a deposit?
A.
Yes, unfortunately due to a spate of false bookings we have had to adopt a non refundable deposit systems. If you hire over the telephone we will ask for a £ 10 deposit which will be deducted from the price of your hire on the day. Or if you book via email through the contact us tab we will telephone you within 48 hours to take a deposit. The deposit may be slightly more on the larger more popular items such as the big slides, assault courses, etc!

Q. Have you got Bouncy Castles to suit Boys and Girls?

A. Yes we have a wide range of bouncy castles which will suit both boys, girls and unisex Castles. we also have adult castles and party games as well, all of which are on the website for you to view.

Q. Does the price change depending on amount of time required?

A. No unfortunately the price is the same whether you require the castle for the full day or for just 2 hours. as it is the same amount of journeys for the delivery driver, in addition set up and removal of units involves equal time.

Q. Can we hire the bouncy castle overnight?

A. Yes all our castles are available for overnight hires providing you have a safe venue. Please ask for the price at the time of booking for overnight hire.

Q. Can we cancel our booking at anytime?

A. Yes all we ask is that you cancel in writing within 7 days prior to the booking, contact us this ensures that nothing is cancelled in error..

Q. What happens if the weather is really bad on the day of the hire?

A. Bulldog Hire may cancel the booking on the day if it deems the conditions to be too unsafe to erect an inflatable in accordance with current legislation and our own stringent health and safety policies. In these circumstances we will contact you as soon as possible on the day of booking. Should you wish to cancel please telephone us before 9.am on the day in either event we will be happy to move your booking to a mutually beneficial date to suit both yourself and Bulldog Hire and transfer the deposit you have paid to that date.

Q. Are the bouncy castles suitable for indoor and outdoors?

A. Yes all our inflatables are manufactured for outdoor use as well as inside although Disco Domes due to electrical components cannot be erected outside if the weather is very bad. In addition we do not take outdoor bookings on any of our inflatables from mid October to the end of February due to the unpredictable British Weather, see Local Venues

Q. We only have concrete or tarmac outside can we still have an inflatable?

A. Yes providing you let us know when booking we can bolt the inflatable down, however this incurs a charge and is not suitable on block paving, patio slabs or any type of gravel.

Delivery Policy

The cost of delivering to a particular area will be revealed when you choose this area. We may be able to deliver outside the areas available on our website. If you are outside of the areas shown on our website, please contact us to see if we can help you out.

If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other factor, we will inform you of this at the earliest possible opportunity. Delivery times can be arranged during the booking process.

Please ensure that there is adequate space for our products, that the location our products will be sited is accessible, and that you have cleared the area of mess and debris.

If you have any further queries we have not answered please telephone us our lines are open from 9 am to 7 pm on

Freephone: 0800 292 2278 or you can send us a message contact us